Friday, December 1, 2006

Test Your Mobile Phone

Hi everyone,

This is my first blog and hope it will be good one to start. I am going to share with you some of the issues I noted down in the mobile phone of a reputed company. As I am very fond of mobile phones, I always try to explore each and every feature in the mobile phones. Sometimes I found some defects in them. The issue noted down is in a mobile phone. I had tried to sum up those issues in this blog.

Summary : The control return back to the top message whenever I delete any message from the list of messages.

Description : I had a lot of messages in mobile and I like to delete some continuous message (say number 10 to number 15). I will need to scroll to the 10th message and then delete it. It will delete the message successfully, but after deleting the 10th message, it show me the top most message. If I like to delete 11th message then I will need to scroll back to 11th message and then so on. And so on for the remaining messages.

Now in my mobile there are around about 200 messages. Since now I like to delete the message number 150 or 160, then I will need to scroll down each time. Which is very irritating to me. And I am sure that all other user who will be using it will be irritate with this issue.

I had faced same bug in my first project which was an Insurance Project. The same thing was happening there, when ever I delete the message in between in the list of records, the control goes to the first record. At that time I ignore that thing (where I did the mistake), since I was testing that feature with only a few number of records. After a few days the bug was raised by the client since they were using a very large number of records in the list and they found it very irritating to scroll down each time.

That is why it is the important saying “If you will not find the bugs, customer will find for you”.

The second issue I noted down while searching for a particular name in the phonebook. If I like to search for the name starting with “M” then I will need to open the drop down list of names from phone book and press the “M” character and it showed me the names starting with “M”, which is correct. Now I scroll down and did not find the name I was searching, now I would like to search from the start that is from names starting with A. “A” character. Now if I press delete key to delete the M character, it showed me the blank list. My expectation (as in other mobiles) here was that it may allow me to move further down or up.

So I press the “A” character to bring the list back and it showed me the names starting with “A” then after completion of this list I should press B and so on. In no way I will be able to scroll in the whole list without pressing the characters.

Now any developer will come and say this is how it is design to work or the feature provided by the company. So my answer for the same is that I had observed the same thing in 3-5 phones of other companies. All were showing the results as according to my expectations. If you will say it is made as design then I think, this is the design error. Since it is not friendly in use.

I would expect after reading this post you will share also your similar observations. And will share your thought on this.


Regards and Thanks

Mukesh Dhingra

dhingramukesh@gmail.com

The best tester isn’t the one who finds the most bugs or who embarrasses the most programmers. The best tester is the one who gets the most bugs fixed.

Disclaimer :

While writing this post I have not any intention to affect the business reputation of any company. I have posted this so that someone can learn from my experiences and I can learn from their experiences as they will response to the post.

4 comments:

Unknown said...

Hey..really good..keep it up.. but this problem is not in Nokia..that's y i always said there is no second in the market..but goood..Best of luck..

Unknown said...

Hi Mukesh,
The bug noted down by you are very problamatic.I think the mobile company should hire some good Testing team to test their software.
Continue searching some more bugs.

Ajaiya said...

Yaar ,
Dear Mukesh Ji ,

I think you have some personnel fight me Software Engg. Community .
Ok…. From now we will made a tool which will never gives a error message.

Mukesh said...

Dear Ajaiya
Fight is not with the software developer(s). We always try to find bugs and bugs which is our profile. As you know bugs can't be hidden always. If we will not find it during the testing process, the users will it find for you.